Articles on: Databases

Database Backup Details

Backup Policies


Backup Types


  1. General Backup
  • Automatic daily backups
  • Retention period: 4 days
  • No additional cost


  1. Custom Backup
  • Automatic daily backups
  • Retention period: Customizable
  • Additional cost for extra days


General Backup Details

  • All databases include automatic backup with 4-day retention at no extra cost.


Custom Backup Details

  • For retention beyond 4 days, a fee of US$ 0.06 per GB per additional day applies.


Calculation Example

For a 10 GB backup with an extended retention of 12 additional days:

Cost = (Rate per GB/day) × (Backup size) × (Additional days)

Cost = US$ 0.06 × 10 GB × 12 days Cost = US$ 7.20 per month


Request and Billing

  1. Customers can request extended retention:
  • Via customer support
  • Through the admin panel
  1. The additional cost will be reflected in the next billing cycle.


Notes

  • The retention period starts counting from the day the backup is created.
  • Backups are executed daily, typically between 03:00 and 05:00 UTC. Should the customer wish to modify the backup window, they may contact us via chat to request an alternative schedule.
  • It's recommended to regularly review your backup needs to optimize costs and data security


Logs and Metrics


Logs and metrics can be accessed through the Galaxy Database. Soon, you will be able to connect your observability tools to capture metrics and logs.


  • Log Retention: Up to 10,000 lines of logs are retained.
  • Metrics Retention: Metrics are retained for one calendar month.


Please note that if the database instance is deleted, both logs and metrics are automatically removed.

Updated on: 02/10/2025