Running on Galaxy Legacy? Visit the legacy docs.
Galaxy

Understanding Your Invoice

How Galaxy tracks app usage, calculates charges, and what each line item on your invoice means.

Galaxy invoices are generated on the 5th of each month and charged to your card on the same day. What appears on yours depends on what you're running: apps, databases, or both.


What Appears on Your Invoice

Every invoice starts with a Base Subscription line at $0.00. You might see "Base Galaxy Subscription," "Base Database Subscription," or both. These are the subscription records themselves, not actual charges. Your real charges appear as separate line items below them.

The charges that follow break down into two categories: app usage and database plans.


App Charges

App charges reflect how many hours your containers ran during the billing period. The format of those charges depends on which infrastructure your apps are running on.

Galaxy Metal Format

Apps running on Galaxy Metal generate charges that look like this:

Meteor Pro – Double      960.06  $0.22 /Container Hours    $211.21
Meteor Pro – Compact     384.55  $0.055 /Container Hours    $21.15

Each line shows the plan and container size, the total container hours consumed, the hourly rate, and the subtotal. The date range in the Date column tells you which portion of the billing period those hours cover.

Keep in mind: if you run multiple apps at the same plan and container size, their hours are combined into a single line. There won't be a separate entry per app. To see a per-app breakdown, head to the Usage Summary section on your Billing page in the dashboard.

Monthly Aggregation Format

At the end of each calendar month, Galaxy posts one-time charges to cover any usage that wasn't synced during the normal daily cycle. These appear in a distinct format and do include individual app names:

Usage: My App — May 2026 [33.2h X $0.22/h] [meteor-pro-double]    $7.31

This tells you the app name, the month covered, the exact hours and rate, and in brackets the plan code. These aren't duplicates: they cover a specific window of time that wasn't already included in the recurring Galaxy Metal lines above.

Legacy Format

Apps that ran on the previous Galaxy infrastructure before migration to Galaxy Metal appear with a different format:

us-east-1/my-app.example.com: 744.00 container-hours [Standard: 744.00h @ $0.11/h]    $81.84

This shows the AWS region, the full app hostname, the total container hours, the container size and hourly rate in brackets, and the subtotal. The date range typically covers a full calendar month of usage.


Database Charges

Database charges are simpler. Each active database appears as a fixed monthly line item with the engine type, configuration, and monthly price:

MongoDB Replicaset – Premium    Jun 5 – Jul 5, 2026    $369.00
Redis Standalone – Starter      Jun 5 – Jul 5, 2026     $14.99

No hourly math, no daily tracking. Just a flat monthly rate for as long as the database plan is active.


When You See Two Different App Charge Formats

This is the most common source of confusion. During the migration to Galaxy Metal, an invoice may contain both legacy-format charges and Galaxy Metal-format charges for apps in the same billing period.

This happens when some apps were still running on the previous infrastructure while others had already moved to Galaxy Metal. The two formats cover different apps or different portions of the same month. Their date ranges don't overlap.

The total on your invoice is correct. Nothing is duplicated.

Seeing Charges You Don't Recognize?

Each legacy charge includes the full app hostname and the Galaxy Metal charges include a plan code in brackets. Between the two, you should be able to match every line to a specific app. If something still doesn't add up, reach out at support@galaxycloud.app with your invoice number.


Common Questions


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