Galaxy Help Center
Go to website
Back
Articles on:Overview
Essential information about Galaxy cloud platform and getting started.

Categories

  • Overview
  • Meteor Apps
  • Databases
  • Web Apps
  • Billing
  • Introduction
    What is Galaxy? Galaxy is a full-service cloud offering to host, monitor, and manage Node.js, Python, and Meteor applications. Access Monti APM, Atmosphere, and Galaxy Hosting all from one centralized dashboard. Galaxy also offers Database hosting for MongoDB, allowing you to manage both your applications and databases in one place. Why Choose Galaxy? By creating your account, you get access to: Multi-language hosting: Deploy Node.js, Python, and Meteor applications with premiumFeatured
  • Galaxy Support
    How to Get Support You can reach our customer support through these channels: Instant Chat Support Visit the Galaxy dashboard Click the Chat button in the corner Or go to "Help & Support" "Chat Support" Email Support Send your questions to support@galaxycloud.app Our support team is ready tPopular
  • Encryption
    Overview Learn how to enable SSL encryption to secure sensitive data. SSL encryption is a security protocol to encrypt connections between servers and clients. We highly recommend that you enable SSL encryption to secure your app's sensitive data and to avoid issues with websockets connecting from behind certain firewalls. Galaxy provides two ways to enable encryption: generating a Let's Encrypt certificate or uploading your own custom certificate. Additionally, a "Force HTTPS" option canFew readers
  • Status
    Galaxy's status is available from the status page at status.meteor.com. All Galaxy issues are posted to the page once confirmed. Usage You can find out about Galaxy issues as they are identified, investigated, and resolved through the status page. While our goal is to have as few incidents as possible, the status page will alert you when service interruptions do occur. Support collaborates with the Engineering team to make sure the status page is updated in a tFew readers
  • Collaborators and Organizations
    You can add collaborators to an app by creating an organization and transferring the app to that organization. Organization accounts allow you to deploy, scale, and monitor apps with a team of developers. Note that you always log in as an individual user (organizations don't have passwords). Creating Organizations Create a new organization in your account under "Organizations". Add your collaborators to the new organization. Access yoFew readers
  • GDPR Readiness FAQ
    Effective May 25, 2018, the General Data Protection Regulation (GDPR) expands European Union (EU) residents’ (Data Subjects) rights concerning their personal data. Meteor Software Ltd. (“Meteor Software") stands ready to assist our customers to become or remain compliant with GDPR after this crucial transition. What is GDPR? GDPR standardizes EU regulations and expands the rights of Data Subjects pertaining to personal data while expanding the definition of what constitutes personal data.Few readers
  • Galaxy's security practices/documents
    You can find a summary of our security practices at the link below. Security & Systems Policy Galaxy Docs About GDPR we have everything at the link below. GDPR Readiness FAQ Galaxy Docs And also our DPA at the link below. Data Processing Agreement Galaxy Docs We also have a feature called App Protection, you can read about it at the link below.Few readers
  • Data Processing Agreement
    Data Processing Agreement By checking our DPA, you agree to it. Contact support (support@meteor.com) if you have further questions or if you need the SCC (DC to DP) attachment.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025Galaxy Help Center